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  • Consumer affairs

    Working with both consumers and traders to develop consumer rights and responsibilities

    contents

    For consumers

    The Consumerline telephone and online advice service operates throughout Northern Ireland.

    Trading Standards Service

    Promoting and maintaining fair trading, protecting consumers and enabling reputable businesses to thrive.

    • Trading Standards Service
    • Trading Standards Service - prioritisation principles
    • UKAS accredited mass calibration service

    Consumer Council for Northern Ireland

    The Consumer Council is the statutory consumer body for Northern Ireland, providing advice and information, investigating and resolving complaints, and advocacy for consumers.

    Related to Consumer affairs

    Most recent publications

    • Proposed increase to Higher Education Maintenance Loans for academic year 2025/26

      Published 2 July 2025
    • Triennial Weights and Measures Report 1 April 2020 to 31 March 2023

      Published 12 June 2025
    See all publications in this topic

    Most recent news items

    • Protect yourself from online dating scams

      Published 13 February 2025
    • Trading Standards Service warns consumers to be alert to the twelve scams of Christmas

      Published 19 December 2024
    See all news in this topic

    Access to information

    How to request information from the Department for the Economy including Freedom of Information (FOI) and the use of our Publication Scheme.

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