Telephone advice
Our telephone advisors will listen to each caller's query and provide clear, practical advice on a wide range of consumer issues. If it is appropriate we will forward details of your complaint to the Trading Standards Service for investigation.
To contact Consumerline, telephone 0300 123 6262 ( Monday to Friday 9.00 am to 4.00 pm) or visit the Consumerline page on nidirect.
Making a complaint
To make a complaint, or request advice about your consumer problem, please call Consumerline on 0300 123 6262 or visit nidirect.gov.uk. The information you provide will be treated as private and confidential.