Redundancy Payments Online - forms and advice
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In May 2026 the Northern Ireland Redundancy Payments Service (RPS) introduced a new online system to improve how redundancy and insolvency payment claims were created, submitted, and processed.
This new system was developed by the Department for the Economy and provides a simpler, more transparent experience for both claimants and insolvency practitioners.
What’s changed
RPS is modernising its systems to replace legacy, largely manual processes with a new digital service.
The new redundancy payment system will:
- Reduce paperwork and manual form handling
- Improve the accuracy of information submitted
- Provide clearer updates on claim progress
- Support faster and more efficient payments from the National Insurance Fund
Northern Ireland is now aligned with digital redundancy payment services already available in other parts of the UK.
What this means for you
If you are a claimant
The new redundancy payment system makes it easier to manage your claim online.
You can now:
- View and confirm your claim details online
- Track the progress of your claim in one place
- Receive clearer updates about what is happening next
- Reduce the need for paper forms and follow up queries
- The rules about eligibility and what you can be paid will not change
- Payments are still assessed and paid by RPS
- You can get help if you need it, either for technical issues or questions about your claim
If you are an insolvency practitioner
The new system changes how redundancy‑related information is submitted to RPS.
You are able to:
- Enter redundancy information directly into the system
- Reduce manual forms, emails, and duplicate data entry
- Support a clearer and more efficient claims journey for employees
- Help improve the speed and accuracy of payments
- More control over the information submitted
- Fewer follow‑up queries from RPS
- Clearer visibility of the claims process for both insolvency practitioners (IP) and claimants
When will the system be available?
The new portals came into effect in May 2026. Please note that applications are no longer accepted in paper form, and all submissions must be made online. RP1, RP14 and RP14a forms will no longer be accepted for the creation of new cases.
Get help and support
Support is available for both technical issues and claim‑related questions
This page explains:
- Who to contact for system or login problems
- Who to contact about claims, payments, or eligibility
What you can do now
Review the FAQs for your role:
Our commitment
This modernisation represents a significant improvement to redundancy payment services in Northern Ireland. It is designed to:
- Improve service quality for claimants
- Reduce administrative burden for IPs
- Ensure processes remain robust, transparent, and aligned with legislation