The project is part funded through the Northern Ireland European Social Fund Programme 2014-2020 and the Department for the Economy.
This participant previously worked as an administrator/receptionist until she was made redundant. Having applied for several jobs, and being continually rejected, she commenced training with Clanrye.
The participant wanted to update her skills and gain more qualifications within ICT. She also wanted to increase her confidence, social and communication skills. She required support and guidance with her CV and interview skills to assist with getting back into employment. The participant has health conditions which result in very poor fine motor skills and using small buttons is practically impossible. Any task using her hands takes a lot longer, for example, stapling or sorting through paper and handwriting.
Studying at her own pace
She found using the computer mouse challenging and various adjustments were made, such as the provision of a roller ball mouse to make the computer much easier to use, extra time granted for exams and a roller ball device was also provided for lifting paper clips.
The participant said,
“The one to one style learning was great. I got to do ICT at the pace that suited me. It was not like a normal classroom where everyone is taught the same subject. I really enjoyed this part of the learning. The staff have been a great support to me. The programme is very flexible. Being with Clanrye I got the opportunity that allowed me to increase my personal and social skills. I got the opportunity to take on work experience that led to my part-time job.”
Gaining ICT qualifications and a part-time job
The participant added,
“Not only have I gained ICT accredited qualifications, I have developed personal skills while increasing my confidence, communication and social skills. I have met new people that I wouldn’t have met if I hadn’t attended Clanrye”.
The participant gained a part time job as a receptionist and also obtained the European Computer Driving Licence (ECDL) qualification.