Update on remedy measures for High Street Scheme

Date published: 18 March 2022

The Department for the Economy has begun to issue emails to all those potentially eligible for a remedy payment under the High Street Scheme.

High Street Scheme update
High Street Scheme update

The Economy Minister recently agreed to issue a remedy payment to the following individuals:

  • verified applicants who did not receive their Spend Local card before the Scheme closed;
  • applicants who faced problems activating/using their card and as a result had a balance of £10 or more at Scheme closure.

The Department for the Economy recently emailed individuals to inform them that they, or a person they applied on behalf of, may be eligible for a remedy payment under the High Street Scheme. A further email providing a link to the remedy payment application portal is now being issued - the bulk of emails will be sent today (Friday 18 March) with the remainder issuing within the next couple of weeks. Those who wish to apply for a remedy payment (either for themselves or on someone’s behalf) should click on the link contained within the email where they will then be asked a security question in order to access the application form. Those who confirm they meet the eligibility criteria will then be asked to provide bank/building society details. The remedy payment will be paid into the nominated account before the end of April 2022. The remedy payment made will be equal to the balance remaining on the Spend Local card at scheme closure.

E-mails will issue from noreply@spendlocalni.com and messages from this address should be treated as legitimate. Depending on the settings of a person’s email account, it is possible these emails may be filtered into a junk/spam folder, so people are asked to check these folders regularly.

Applications must be submitted before 5pm on Thursday 31 March 2022. It will not be possible to process applications beyond this date.

Those who applied via the telephone service and who have been identified as being potentially eligible for a remedy payment will receive a letter next week with details on how to apply.

Notes to editors: 

  1. More information on the remedy measure is available on the DfE website.  
  2. To keep up to date with news from the Department you can follow us on the following social media channels:
    Twitter – @Economy_NI
    Facebook – @EconomyNI
    Skills to Succeed Facebook
    Instagram – economy_ni
    LinkedIn – Department for the Economy NI 
  3. For media enquiries contact the Department for the Economy Press Office at pressoffice@economy-ni.gov.uk 
  4. The Executive Information Service operates an out of hours service for media enquiries only between 1800hrs and 0800hrs Monday to Friday and at weekends and public holidays. The duty press officer can be contacted on 028 9037 8110.

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